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Claims
During the claiming process, the most important thing to us is that you can continue the work you are doing within your community. We realise that if you do need to make a claim, it’s not just you that is affected – the community that you provide your services to is affected as well. That’s why when you make a claim with us, we do everything in our power to ensure your needs are met swiftly.
At Concordia we take pride in ensuring our comprehensive insurance products have your faith, care, education, charity or community housing organisations protected through our wider policy wordings. We want you to be able to breathe easy, knowing your organisation is in safe hands.
We understand it can be stressful when making a claim, but we can assure you that our staff are here to help make the process as simple as possible. We recognise that through a sensitive management of claims, rather than a combative style that some other insurers use, better outcomes are achieved for everyone. Your claim will be met with empathy, compassion, and expertise.
Get in touch if you need any support with making claims easier.
Where an insurable claim has occurred, we ask that clients contact Godfreys Chartered Loss Adjusters in the first instance.
CONTACT DETAILS
Phone 0800ALLCHURCHES (0800 255 248) or 0800 LOSSADJUSTER (0800 567 723)
Physical Address Level 9, 187 Featherston Street, Wellington 6011
Postal Address PO Box 25 516, Featherston Street, Wellington 6146
Email Address claims@godfrey.co.nz
Website www.godfrey.co.nz
ALL PERSONAL LINES BUSINESS
All Personal Lines policyholders should contact EQC (Earthquake Commission) on 0800 326 243, alternatively claims can be lodged online at www.eqc.govt.nz/claims/make-claim.
At Concordia we take pride in ensuring our comprehensive insurance products have your faith, care, education, charity or community housing organisations protected through our wider policy wordings. We want you to be able to breathe easy, knowing your organisation is in safe hands.
We understand it can be stressful when making a claim, but we can assure you that our staff are here to help make the process as simple as possible. We recognise that through a sensitive management of claims, rather than a combative style that some other insurers use, better outcomes are achieved for everyone. Your claim will be met with empathy, compassion, and expertise.
Get in touch if you need any support with making claims easier.
CLAIMS ASSISTANCE
Where an insurable claim has occurred, we ask that clients contact Godfreys Chartered Loss Adjusters in the first instance.CONTACT DETAILS
Phone 0800ALLCHURCHES (0800 255 248) or 0800 LOSSADJUSTER (0800 567 723)
Physical Address Level 9, 187 Featherston Street, Wellington 6011
Postal Address PO Box 25 516, Featherston Street, Wellington 6146
Email Address claims@godfrey.co.nz
Website www.godfrey.co.nz
ALL PERSONAL LINES BUSINESS
All Personal Lines policyholders should contact EQC (Earthquake Commission) on 0800 326 243, alternatively claims can be lodged online at www.eqc.govt.nz/claims/make-claim.
FAIR INSURANCE CODE
Concordia Underwriting Agency LP is member of the Insurance Council New Zealand (ICNZ). As such we are bound by
the Fair Insurance Code. Under the Fair Insurance Code insurers are committed to raising the standards of
service to customers.
This code can be viewed and downloaded from the ICNZ website http://www.icnz.org.nz
Concordia Underwriting Agency LP is member of the Insurance Council New Zealand (ICNZ). As such we are bound by
the Fair Insurance Code. Under the Fair Insurance Code insurers are committed to raising the standards of
service to customers.
This voluntary code details:
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This code can be viewed and downloaded from the ICNZ website http://www.icnz.org.nz